CRM stands for Customer Relationship Management. Customer Relationship Management is a marketing and sales strategy devised and applied by a business with the intention of developing loyal clients, resulting in business growth. Each company’s CRM strategy is specific to the business, however they all have one thing in common: client focus. Continue reading →
Broking Systems are not developed overnight, they evolve.
Ebix Australia doesn’t release a completely new broking system very often, so it was essential that we celebrate another milestone in the history of Ebix – the launch of Ebix Evolution.
Ebix Evolution is the first native cloud broking system from us, so it isn’t just another broking system released, it is the broking system that will change the technology behind the insurance broking industry. Naturally, our presenters Leon d’Apice and Suzanne Connors, were excited to demonstrate it for our audience. Continue reading →
The information age is truly upon us. While it can sometimes feel like information overload, having the tools to collect client data and extract meaningful, intelligent information can be what gives your business the edge over other insurance professionals.
Most CRMs on the market have a wide range of data-capturing tools and enormous reporting capabilities. However, deciphering whether they report on information that is important to your business can be challenging. Continue reading →