Will 2017 be the Year for Insurtech?

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What impact will Insurtech really have on the insurance industry?

The global insurance industry is valued at $8Trillion. According to San Fran based investment bank, Financial Technology Partners, just last year insurtech companies raised a whopping $2.6 billion. The development of new technologies and the Internet of Things have changed the way people do things, creating new opportunities in an already profitable market and leading to the rise of insurtech. As it sounds, insurtech is insurance transformed by technology and has been gaining attention as a resourceful investment for some time now. Half of incumbents believe they will lose 20% of their business to insurtech start-ups. While it is true that there have recently been significant investments in insurtech, we are yet to see any substantial presence in the market. Will 2017 be the year that insurtech starts making an impact? Continue reading

10 Ways to Get Your Staff to Embrace New Technology

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You have spent months, maybe even years, researching, determining and introducing a new technology or software into your business. New technology and tools can increase productivity, boost sales, and help you make better, faster decisions for your organisation. While you are probably aware of the many benefits bringing a new technology into the company, you may not be aware of the challenge that often lies ahead: getting your employees on board.

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Easy always wins – The competitive landscape is changing

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Thanks to the shift in the customer experience largely influenced by the World Wide Web and the Internet Of Things, the entire competitive landscape is changing. Consumers now prefer ease over price, insurance included. Consequently, it is the companies that provide frictionless experiences that are both relevant and convenient that will always win. Continue reading

Ebix Evolution Launch Recap

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Broking Systems are not developed overnight, they evolve.

Ebix Australia doesn’t release a completely new broking system very often, so it was essential that we celebrate another milestone in the history of Ebix – the launch of Ebix Evolution.

Ebix Evolution is the first native cloud broking system from us, so it isn’t just another broking system released, it is the broking system that will change the technology behind  the insurance broking industry. Naturally, our presenters Leon d’Apice and Suzanne Connors, were excited to demonstrate it for our audience.  Continue reading

Why a CRM is an insurance broker’s bestfriend

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There’s no denying that the insurance industry is a highly competitive market. With more outsider businesses, such as banks and supermarkets, offering insurance products, the competitiveness of the insurance market is only looking to increase. How are SME insurance businesses, such as brokers, able to compete with the giants?

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The truth about online payment systems – 7 myths you need to know about

There are a lot of myths out there about online payments and we’re here to set the record straight. Unfortunately many business owners are still scared of online payments, or think they aren’t necessary for their business. These business owners are in fact missing out on an opportunity to please and attract clients, reduce back office processes and save money. We’ve debunked 7 common myths so your business doesn’t have to miss out any longer.

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Why your insurance business needs to start using mobile apps

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Almost a year ago we posted on how mobile apps can improve the workplace. Flexibility, communication, productivity, customer expectations, and job satisfaction made up the list of many benefits that apps can bring to a business environment. With these benefits in mind, apps can prove to give your business an edge on your competition. This post we wanted to explore in greater depth just how mobile apps can help your business stay ahead of the competition and help build your brand.
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Why customers love self-service

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There would have been a time, not that long ago, where if a company told a customer “do it yourself”, that company would no longer have that customer. But slowly overtime there has been a shift in the role of the customer and their involvement in the delivery of services. We saw it with the demise of the petrol pump attendant (although the UK have revived them for a short time), the introduction of ATMs, and more recently the supermarket checkout. Most predominantly customer self-service can be found on the internet. It appears customer self-service is a lot of work voluntarily taken on by the customer. So why do customers love self-service?

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The top 5 technologies predicted to transform insurance in 2016

After much research, we predict the following technologies will shake up and change the insurance industry in 2016. What is most interesting is that 4 out of 5 of the technologies weren’t made with the intention of being used in the insurance industry. This raises a lot of questions about the insurance business. Continue reading

What is cloud computing and why is it so popular?

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Cloud solutions continue to gain popularity both among consumers and businesses due to the many benefits they offer. You may have assumed it was just another passing buzzword. But with spending on cloud solutions in Australia predicted to approach $800M by 2019, it seems the cloud is here to stay, and with good reason.

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